Privacy Policy

Effective Date: May 31, 2024

RelentlessIQ (“we,” “our,” or “us”) is committed to protecting the privacy, dignity, and personal information of the individuals, families, donors, volunteers, partners, and community members we serve. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our programs, services, website, events, and communications.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

Name

Email address

Phone number

Mailing address

Emergency contact information

Program participation details

Donation and payment information

Volunteer or board application information

b. Sensitive Information

For program participation, we may collect limited sensitive information such as:

Disability-related accommodations

Medical or behavioral considerations (when necessary for safety or participation)

Demographic information (optional)

Sensitive information is collected only when necessary and handled with heightened care and confidentiality.

c. Automatically Collected Information

When visiting our website or using digital tools, we may collect:

IP address

Browser type

Device information

Pages visited and interaction data

This data is used to improve functionality and user experience.

2. How We Use Information

RelentlessIQ uses collected information to:

Deliver programs, coaching, mentoring, and services

Communicate updates, schedules, and opportunities

Process donations, registrations, and payments

Improve program quality and organizational effectiveness

Meet legal, regulatory, and reporting requirements

Ensure participant safety and appropriate accommodations

We do not sell or rent personal information to third parties.

3. Information Sharing and Disclosure

We may share information only in the following circumstances:

With trusted service providers (e.g., payment processors, registration platforms) who are contractually obligated to protect data

When required by law, court order, or legal process

To protect the safety, rights, or well-being of participants, staff, or the public

With explicit consent from the individual or legal guardian

All partners and vendors are expected to maintain confidentiality standards consistent with this policy.

4. Data Security

RelentlessIQ implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. Access to sensitive information is limited to authorized personnel who require it to perform their roles.

While no system is completely secure, we continuously review and strengthen our data protection practices.

5. Children and Vulnerable Populations

RelentlessIQ serves individuals with disabilities and young adults. We take special care to protect the privacy of minors and vulnerable populations. Information for participants under 18 is collected only with parental or legal guardian consent and used solely for program purposes.

6. Your Rights and Choices

You may:

Request access to your personal information

Request corrections or updates

Withdraw consent where applicable

Request deletion of your information, subject to legal or operational requirements

Requests can be made using the contact information below.

7. Third-Party Links and Platforms

Our website or communications may include links to third-party platforms (e.g., registration, donation, or social media tools). RelentlessIQ is not responsible for the privacy practices of external sites. Users are encouraged to review third-party privacy policies independently.

8. Policy Updates

RelentlessIQ may update this Privacy Policy periodically to reflect changes in operations, legal requirements, or best practices. Updates will be posted on our website with a revised effective date.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

RelentlessIQ
📧 Email: contact@relentlessiq.org